Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.seventeenminutes.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer, often including an anonymous unique identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org.
  • Log files – Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Fulfil orders placed through the Site (including processing payment, arranging delivery, and sending order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Send you marketing emails, if you’ve opted in.

We use Device Information to:

  • Help us screen for risk and fraud (particularly your IP address).
  • Improve and optimise our Site (for example, by analysing customer browsing behaviour).
  • Measure the effectiveness of marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

We may also share your information to comply with applicable laws and regulations, to respond to legal requests, or to protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising here:

You can also visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection or use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a UK or European resident, you have the right to access personal information we hold about you, and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

Note that your information will be transferred outside of Europe, including to countries such as Canada and the United States, to fulfil your order and for business operations.

DATA RETENTION

We retain Order Information for our records unless and until you ask us to delete it.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@seventeenminutes.co.uk,